Key Rehab response to Covid-19

Key Rehab Home Office Update:

Key Rehab is committed to meeting the needs of our staff, our clients, and our patients during these very challenging times.  We have taken steps to practice social distancing, and to protect the health and safety of our staff in our home office, we have enabled each office employee to work remotely from their home.   We do not expect this to cause any interruption in our office operations.  Please continue to call our office and send us emails  or texts - in whatever manner you have always communicated with us.  Stay healthy and safe.

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Hello,

I wanted to let you know what actions we are taking at Key Rehab in response to Covid-19. With the incredible speed at which things are changing, we are continually learning and adapting our operations to safely provide essential therapy services to your residents. Key Rehab and our staff are committed to you and to the health and well-being of your residents.

I have assigned a Key Rehab task force including members from our Leadership Team, led by our Corporate Compliance and Senior VP of Clinical and Regulatory Affairs, Mike Gorman. They are providing guidance to me and the company to keep us abreast of changing policies, CMS/CDC announcements, and national and state associations (AHCA, Therapy associations) guidelines and best practices.

We have issued guidance to help our staff:

Understand each facility’s process, access and screening procedures.

Use universal precautions and infection control techniques to protect our residents, your staff, and themselves.

Additionally, we have taken steps to support our staff financially if they need to stay home, if they are sick, have been exposed to Covid-19, or traveled to an outbreak area and need to self-isolate.

We have asked our staff to follow your policies with regard to mandatory screening and resident treatments and to abide by those policies. Please let us know any changes that you may be implementing now or in the future. If our policies are more stringent, we will contact you to discuss how to proceed.

We want our staff to work in a safe environment – just like you. Just like you have a limited number of essential staff, we have a limited number of therapists. We want to keep them healthy, so that they are able to provide the medically necessary therapy services to your residents so that they can stay healthy and as strong as possible. Please know that as we continue forward, we are prepared to be flexible, to work with you as a trusted partner and team member, and to do the best that we can.

Please do not hesitate to contact any of us if you have questions or concerns about our staff’s safety or actions. We all need to work together, communicate, and to be both responsive and pro-active.

Sincerely,
Key Rehabilitation, Inc.

Jan